Web Development Services

Call Center Services

Transfer your administrative burden and transform your business processes by adopting innovative approach of eliminating the barriers in your business growth. Choose Rigel Networks as your trusted partner for back office support to achieve strategic business goals by improving operational efficiency.

The customer’s perception is your reality. Give them the best service experience.

Customer interaction is undoubtedly the most important aspect of your business. However strong your competencies might be, without good customer engagement, you will be unable to sustain your growth. The call center services at Rigel Networks work wonders in creating an enriching bond with your customers. With genuine care and dedication, our experienced team strives to offer the best-in-class service to your customers by addressing all their concerns quickly and efficiently.

Our back office services incorporate internal business operations Mentioned Below

Inbound Services

Get administrative relief, access to better business opportunities, reduce your liabilities and focus on strategic initiatives with Rigel’s innovative, robust, scalable and comprehensive human resource solutions.

Outbound Services

With engaging customer service, we communicate with your existing customers for marketing, research and follow-up purposes. We make lead generation simple for you by expanding your reach to potential customers.

Live Chat

We create relevant and personalized experiences for your online customers with real-time communication. Our proactive and interactive facility can significantly boost your conversion rates.

Field Dispatching Service

Trained field professionals at Rigel Networks provide streamlined services related to after sales and maintenance support for your customers. We offer administrative and reporting services for managing sales, inventory, vendors and logistics.

Email Support

Our prompt services for responding to customer emails build a flexible and non-intrusive communication channel. Moreover, we go beyond response management to offer a high quality contact center service and solutions.

Technical Support

We provide dedicated technical support through a qualified team of computer specialists & engineers. From website navigation assistance to trouble shooting & software installation, we make technical support easily available to your customers.

Benefits of Call Center Services

  • Improve your customer facing services: While you focus on your core competencies, call center services build a dynamic and dedicated customer interface for you.
  • Gain happy customers with quick resolution of their queries and concerns: Technical support and problem solving helps your customers enjoy a hassle-free experience.
  • Identify potential customers: With contact center services, you can expand your customer base easily and enhance your reach.
  • Enhance your brand image: Make your customers feel special after each interaction with your business.
  • Reduce internal costs: By delegating customer service responsibilities to a qualified team, you can cut down on infrastructure and resource costs.

Why Rigel Networks?

Our specially qualified team offers 24/7 service with a smile to please your customers. We dedicatedly strive to offer excellent customer service capabilities.
  • With technical proficiency, we provide accurate and helpful technical support, regardless of the difficulty of issues.
  • Our customer engagement efforts are geared towards protecting and enhancing your brand.
  • We are placed among the leading telemarketing services companiesdue to our aptitude for capturing new customer interest.
  • Our performance oriented delivery has been designed to streamline your resource utilization.
  • We believe in high quality and value standards and protocols while implementing professional and innovative processes.

 To bring more happy customers to your business, enquire now!

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