Transfer your administrative burden and transform your business processes by adopting innovative approach of eliminating the barriers in your business growth. Choose Rigel Networks as your trusted partner for back office support to achieve strategic business goals by improving operational efficiency.
The customer’s perception is your reality. Give them the best service experience.
Customer interaction is undoubtedly the most important aspect of your business. However strong your competencies might be, without good customer engagement, you will be unable to sustain your growth. The call center services at Rigel Networks work wonders in creating an enriching bond with your customers. With genuine care and dedication, our experienced team strives to offer the best-in-class service to your customers by addressing all their concerns quickly and efficiently.
Our back office services incorporate internal business operations Mentioned Below
Get administrative relief, access to better business opportunities, reduce your liabilities and focus on strategic initiatives with Rigel’s innovative, robust, scalable and comprehensive human resource solutions.
With engaging customer service, we communicate with your existing customers for marketing, research and follow-up purposes. We make lead generation simple for you by expanding your reach to potential customers.
We create relevant and personalized experiences for your online customers with real-time communication. Our proactive and interactive facility can significantly boost your conversion rates.
Field Dispatching Service
Trained field professionals at Rigel Networks provide streamlined services related to after sales and maintenance support for your customers. We offer administrative and reporting services for managing sales, inventory, vendors and logistics.
Our prompt services for responding to customer emails build a flexible and non-intrusive communication channel. Moreover, we go beyond response management to offer a high quality contact center service and solutions.
We provide dedicated technical support through a qualified team of computer specialists & engineers. From website navigation assistance to trouble shooting & software installation, we make technical support easily available to your customers.