Next Generation Solutions for Business Processes

Are your day-to-day non-core tasks distracting you from your core business challenges?

Rigel Networks can help you reclaim your time and resources by structuring your business processes through comprehensive and integrated solutions. We apply state-of-the-art technologies and tools to improve efficiency and boost productivity levels of various aspects of your business – back office operations, field services, finance & accounting, research & analysis, and customer service. Our team of professionals and experts are dedicated to deliver quality onshore, offshore and near shore services.

Rigel Networks has a widespread global reach which enables us to provide effective solutions for business process outsourcing with 24/7 support. Deep domain knowledge allows us to conceptualise and implement innovative techniques for transforming processes while keeping in mind the specific needs of your business. Our adherence to high standards of quality means that you are able to follow all compliance guidelines and regulations.

Call Center Services

Your customers are the core aspect of your business. Give them the best service experience & elevate you business profits with our wide range of impeccable call center services.

Transaction Processing

Whether you need to manage your orders, process claims or credit card payments, we can help you with data-oriented systems for secure capture, storage and processing of data. 

Research and Analysis

Discover the power of data analytics in boosting your business. Our research & analysis services will give you unique insights through sophisticated Business Intelligence tools and techniques.

Back Office Support

Back office operations form the backbone of any business. We help you optimise your workflow so that you can reduce wastage of resources and concentrate on your primary responsibilities.

Finance & Accounting

Free yourself from the reams of invoices and bundles of reports. Our range of finance & accounting solutions, supported with the advanced tools and dedicated teams, will make your life easy.

BPO Solutions

Make your company flexible and productive with our BPO solutions. We help you save time, money and resources with dynamic and optimal allocation customized to your special needs.

We use strategy and experience to generate results

Technology plays an important role in our enhancing our expertise in implementing structured business processes. Our powerful suite of advanced software tools process large volumes of data with seamless integration with your back office systems. Moreover, we ensure high security of data through secure transmissions and strict access controls.

All these features will help you provide the best experience to your customers. With efficient internal processes and delightful customer interfaces, we ensure that you perform better and keep your customers happy. Our customer service support has proven its success with better customer acquisition and retention across industries and sectors.

With Rigel Networks, you will discover new ways of growing and developing your business. While we take care of tedious yet essential responsibilities, you can focus on your core competencies and strategy development.

So how can we help you today?