Web Development Services

Field Service

We send the right professional for the right job at the right time. Our team of field technicians is backed by advanced field management software for flawless execution of work orders.

The field service sector is at a critical junction. The volume of service requests is nearly doubling annually but there is at least 33% shortage of skilled workforce. Meanwhile, competitive pressures are rising and customers are also demanding higher service quality. How do you ensure success in such challenging conditions?

Rigel Networks supports field service management globally by upgrading the workforce with training and technology. We help you in effective field support to your clients through a large resource base of field professionals and advanced technology. Whatever solutions you require – IT hardware and electronics repair, telecom, routing, cabling, POS, CCTV, HVAC, cooling and refrigeration – we are prepared to deploy quick and efficient field services supported with the latest tools for mobility and real-time reporting.

Work Order Dispatching

Managing large volumes of service requests can quickly turn into a nightmare. We offer unrivalled work order dispatching services that make the process easier for you.

Work Order Management Software

IT Services Have Revolutionised the World. Use It to Transform Work Order Management. Get Robust and Dynamic Software for Managing Your Work Order Process with Best Practices

Benefits of Field Service

  • Find the right technician for the right job at the right time.
  • Fulfil the needs of different clients for a range of services.
  • Gain 24/7 service capabilities for strategic field service.
  • Manage short- and long-term field service projects for more business opportunities.
  • Follow the best industry practices to provide exceptional service support to your clients. 

Why choose Rigel for Field Services?

Rigel Networks gives you access to sophisticated M2M and IoT solutions for field service management. Supported with tools for mobility and fast reporting, our field professionals are available 24/7/365 across geographies in US and UK.

  • We connect you with highly experienced field operators, field service technicians and executives following international standards and work ethics.
  • Our suite of powerful softwares will transform your business processes.
    • work order management
    • scheduling
    • routing
    • inventory management
    • contract and warranty management
    • customer management
  • With superior cloud-based technologies, we offer high mobility to each field service technician through Android and iOS mobile apps for faster deployment.
  • Our easy-to-use tools integrate seamlessly with your back-end office systems for invoicing, billing and other financial and accounting purposes.
  • We offer real-time workflow mapping for monitoring essential KPIs along with excellent predictive abilities.

Tell us about your requisites

Let us help you get your business maximum profit and grow it with passion

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